Senior services report: new registration system alters reporting; July enrollments noted

Aug 11, 2026

Staff reported on a move to a new registration system that currently shows only top programs in graphs; the team is working with the vendor and IT to customize reports. Staff reported July activity numbers (example: 564 participants for tracked activities in July) and promoted a new full‑time case manager hire.

The full story

Staff presented the elder human services report and described challenges and adjustments tied to a new registration and reporting platform. "On average, we saw 564 people in July," the staff presenter said while explaining that the new system's graphs currently display only top programs; staff and IT are working with the vendor to restore more detailed reporting and downloadable data for analysis.

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