Reading resident asks RMLD whether customer requests for financial assistance are rising
At the RMLD Board meeting a Reading resident, Karen Herrick, asked whether the utility is tracking increases in customers applying for financial assistance amid rising local food pantry use; staff said they can provide data and confirmed ongoing coordination on two Reading building projects.
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Karen Herrick of the Reading Slack board spoke during public comment and asked whether RMLD is tracking how many customers in the utility territory are applying for financial assistance as local food pantry use increases. "I was just curious if, if you guys are tracking, how many customers in the RMLD territory are sort of applying for financial assistance?" she asked, and added that two Reading building projects are “on schedule” and that she wanted to stay in close contact with the utility.
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