Butler County authorizes $25,920 ProQA annual support for 9‑1‑1 dispatch software
The Board approved a $25,920 annual software maintenance agreement for Priority Dispatch's ProQA system, which supplies scripted call‑taking protocols and 24/7 technical support for the county's 9‑1‑1 center.
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The Butler County Board of Commissioners voted 5–0 to authorize payment of $25,920 for the annual software maintenance agreement for ProQA, the call‑taking protocol system used by the county's 9‑1‑1 dispatch center. Jeremy Seglem, Emergency Communications 9‑1‑1 Director, told commissioners the protocols provide prioritized questions and step‑by‑step instructions for emergencies ranging from CPR and childbirth to water rescues and active shooter incidents.
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