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Housing quality issues and HUD inspection problems raised at pilot reform session

Pilot Ad Hoc Committee (Shelby County Commission) · November 6, 2025

Summary

Committee members cited cases of unit-level housing problems that current inspection regimes miss and suggested adapting HUD's INSPIRE/REAC-style unit-level inspection to detect mold, broken grab bars and nonfunctional elevators; Memphis Towers and John Madison Exum Towers were singled out as examples.

During the working session members raised concerns that current inspection practices focus on model units and common areas rather than entering occupied units to detect health-and-safety issues.

Dr. Harrison and others said last-mile inspection gaps let problems persist: "They don't go inside the unit," one speaker said, describing inspection practices that catch only model or common-area conditions. Harrison pointed to HUD's REAC/INSPIRE framework as a more detailed model and described a recent site visit: "I was at the meeting yesterday, and there was somebody...a management company...that has had 40 to 50 of the units unlivable for 18 months..." He cited a senior resident with a broken bathtub grab bar and elevators out of service at Memphis Towers.

Trustee Regina Newman said Memphis Towers launched a campaign for elevator repairs and asked for $80,000; a committee member noted a developer reportedly earns about $3,500,000 annually from that property. Members discussed using a more detailed inspection rubric to catch unit-level issues before they become severe.

The committee did not adopt an immediate enforcement action at the session but asked staff to consider how minimum eligibility and monitoring criteria could capture and address unit-level housing quality problems in pilot projects.

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