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County IT updates: email and phone fixes, elections VPN testing, and courthouse security work
Summary
IT staff reported progress on email server cleanup and migration, ongoing voice-mail issues on an older Cisco system, a VPN configuration to enable remote election machines and phased courthouse lock and camera deployments; commissioners asked for improved monitoring and a ticketing system.
IT staff briefed the commission on progress resolving mail-server issues and work to migrate to a new communications platform. Staff acknowledged persistent voice-mail problems tied to an older on-site Cisco phone system and described plans for monitoring and a ticketing system to surface problems earlier. The county's elections team is testing VPN connectivity for remote polling equipment and staff expected to start packing election devices pending final tests.
Commissioners asked about courthouse security and staff reported deployment of additional locks and camera replacements, noting a few hiccups that were quickly corrected. The board directed IT to continue work on phone and email reliability and to report back on the status of the VPN tests for elections before field deployment.
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