Resident testifies he is contesting proposed Crystal Clear impact-fee increase

May 20, 2025

Joseph Benavides told the commission he has filed a protest to a proposed impact-fee increase by the Crystal Clear utility, criticized management practices and called for citizen engagement at board meetings; he said he is pursuing the challenge through state administrative channels and has begun collecting expert support.

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Joseph Benavides, introduced to the commission as a board participant in local water-utility matters, urged residents to attend Crystal Clear board meetings and described his ongoing protest of a proposed impact-fee increase. He told the commission he was the only customer who filed a formal protest and that the matter has been referred to state administrative proceedings. "I feel that Crystal Clear gouges their customers because they have no choice," Benavides said.

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