Staff recommends ETHRA for Oak Ridge transit contract after two proposals

Apr 29, 2025

An evaluation committee recommended the incumbent East Tennessee Human Resources Agency (ETHRA) to continue Oak Ridge's transit service, citing operational fit and lower annual cost (~$230,000) versus LAZ Parking's higher bid (~$450,000). Council raised service‑model and accessibility questions to be addressed in contract negotiations.

The full story

City staff recommended the East Tennessee Human Resources Agency be offered the city’s transit contract, after a review of two proposals received through an RFP process. Kendall Moore, who led the evaluation, told the council that ETHRA’s proposal aligned better with the city’s operational requirements and fiscal constraints and that the committee—consisting of Moore, City Manager Randy Heeman and Councilwoman Ellen Smith—unanimously recommended ETHRA.

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