Henrico reports 9.9/10 satisfaction for vacuum leaf program as fee changes appear on regular agenda
Summary
Deputy County Manager Steven J. Yob updated the Board on planned changes to the vacuum leaf program and said the program earned a 9.9 out of 10 average customer satisfaction score this year; changes were placed on the Board's regular agenda for consideration.
Deputy County Manager for Community Operations Steven J. Yob briefed the Board on the vacuum leaf program during the special meeting.
Yob said the program has been popular and that proposed changes to the vacuum leaf program would appear on the Board's regular agenda that evening. "The program ' earned an average customer satisfaction of 9.9 out of 10 this year," Yob reported.
No formal action was taken at the special meeting; staff will bring the specific fee and program changes forward on the regular agenda for Board consideration.
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