City says QuickBooks Online migration disrupted payroll reporting

Apr 9, 2026

City Clerk Lana Johnson told the council that migration to QuickBooks Online has been problematic and payroll did not migrate correctly, leaving some financial reports unavailable.

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City Clerk Lana Johnson reported that the city’s migration to QuickBooks Online has been difficult and that payroll data did not migrate correctly, leaving some standard financial reports unavailable. The clerk characterized the transition as a struggle and said staff are still working to restore full reporting functionality.

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