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City says QuickBooks Online migration disrupted payroll reporting
Summary
City Clerk Lana Johnson told the council that migration to QuickBooks Online has been problematic and payroll did not migrate correctly, leaving some financial reports unavailable.
City Clerk Lana Johnson reported that the city’s migration to QuickBooks Online has been difficult and that payroll data did not migrate correctly, leaving some standard financial reports unavailable. The clerk characterized the transition as a struggle and said staff are still working to restore full reporting functionality.
The minutes list the issue under Financial Reports and again in the City Clerk section, noting that required payroll reports remain unavailable. No timeline or estimated resolution date is recorded in the minutes; the council did not record a formal direction or vote on additional resources to address the migration during this meeting.
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