Commission to consider hosted phone system for county; one‑time setup and 911 integration costs cited

Jun 4, 2026

Staff recommended a hosted phone system to replace the county's aging telephony, citing a quoted monthly subtotal of $8,133.75 (compared to current monthly $9,654.84), a one‑time setup cost of $31,007.85 and a $12,901.87 charge to integrate non‑emergency admin lines with 9‑1‑1 dispatch; staff recommended moving implementation forward pending legal review.

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Staff presented a proposal to move the county's phone system to a hosted vendor to consolidate support and address recurring reliability issues. The presenter said the quote showed a monthly subtotal of $8,133.75 and compared it to current monthly costs of about $9,654.84; staff said the change would centralize support, maintenance, port numbers and training under one vendor.

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