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Commission told QLESS contract extended about a year while alternatives are explored
Summary
The treasurer's office seeks a roughly one-year extension of the QLESS queue-management contract to buy time while staff evaluates replacement options; staff said the extension would cost about $41,000.
Staff described a change order for the treasurer's QLESS customer-flow system to extend service for roughly another year while the treasurer evaluates alternative systems. The extension was described as a stop-gap measure to allow more research and vetting of longer-term solutions.
Tom noted he had discussed the matter with the treasurer and characterized the extension as a stop-gap until a better overall solution can be identified. "I think this is just to stop Gap us till she gets more research done for a better overall solution," Tom said. Staff stated the one-year extension would cost about $41,000 and that during the pause staff will evaluate other vendors and options.
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