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Consultant says payroll errors linked to time-reporting setup; recommends configuration changes and PTO reconstruction
Summary
Miranda of SGHO reported nearly all her time has been spent on payroll support since May 4; she told the commission that inconsistent time-entry practices and incomplete pay-core configuration are producing recurring payroll errors and that PTO balances for several terminated employees must be reconstructed before payout.
Miranda, representing SGHO, told the commission that "a 100% of SGHO's time has been on payroll support" since early May and that the bulk of payroll errors she has found stem from inconsistent time reporting and incomplete payroll-system configuration. She said she has researched nearly all reported issues and plans to prepare recommendations to standardize time-entry practices and correct pay-core configuration errors.
Miranda also reported there are several terminated employees for whom PTO balances did not convert into Paycor, and that the county currently lacks reliable documentation to determine what those employees are owed. "Balances weren't converted into Paycor, and so we really don't know what these folks are owed," she said, and recommended reconstructing balances from personnel records and policy parameters so payouts can be made. The commission directed Miranda and county staff to prepare recommendations and to return with an update on the timeline at the June 23 meeting.
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