Officials: 988 transition raises questions for tracking mobile crisis funds

Jul 24, 2026

Board members asked how the 988 national number and the Mobile Crisis Benefit (MCB) will interact; county staff said the state is still defining how calls routed via 988 would be tracked for funding eligibility and that multiple technical issues remain to be resolved.

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During Q&A, board members asked whether 988 would become the primary entry point for mobile crisis services and how that would affect funding. A county presenter explained that some proposals link MCB reimbursement to calls that can be tracked through 988, but cautioned that "that's not the only way that we get calls" and that the state has not finalized all elements of the transition.

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