Board agrees to split mutual‑aid and resource‑ordering SOPs; Active911 integration awaits vendor IT work
Members agreed mutual‑aid and resource‑ordering procedures should be two separate SOPs and discussed Active911 integration via Iron Edge and Flex; staff will follow up on the IT ticket and scheduling to get Active911 installed.
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Lake County E‑911 Authority members asked staff to finalize separate standard operating procedures for mutual aid and for resource ordering and discussed technical work needed to integrate Active911 into the dispatch environment.
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