Lake County E‑911 board flags vendor concerns with CentralSquare, calls for RFP
Board members said they heard reports of undelivered promises and a possible lawsuit involving CentralSquare and agreed to pursue an RFP and collect pricing from other vendors, including Flex, before considering a system change.
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The Lake County E‑911 Authority heard concerns at its June 5 meeting about implementation problems reported by other jurisdictions with the CentralSquare computer‑aided dispatch (CAD) system and agreed to pursue a formal request for proposals to compare alternatives.
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