Third-party review calls Workday ERP implementation an "extreme risk" unless testing succeeds
A Baker Tilly pre-implementation review told a Common Council committee the city's Workday ERP replacement faces "extreme" risk due to missed milestones, unstable configuration and incomplete end-to-end testing; consultants warned that the December go-live depends on perfect execution and recommended formal go/no-go gates.
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A third-party pre-implementation review by Baker Tilly found the city's Workday ERP replacement at an elevated—"extreme"—level of implementation risk, the firm told a Common Council committee. John Runte of Baker Tilly summarized the findings, citing a history of missed milestones, constrained city resources and unstable configuration that has prevented full end-to-end testing across finance and payroll workflows.
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