Department details facilities, maintenance and onboarding upgrades including QR-code service requests
Summary
Department of Education officials described new facilities management tools including a computerized maintenance management system (CMMS), QR-code service requests, and an onboarding initiative aimed at tying new hires to mission and automated HR/IT workflows.
Rebecca Gunlogson told the committee the department has implemented a Computerized Maintenance Management System (CMMS), modernized conference-room and security systems in the new leased facility, and replaced several paper processes with dashboards and automated workflows. "Anytime you, have a service request I mean, now we have QR codes. You just come in and click it, and it automatically, creates those requests," she said while describing improvements that let staff create maintenance tickets from mobile devices.
Gunlogson also previewed a revamped onboarding initiative based on an SCDE employee profile intended to connect new hires to the department mission from day one and automate HR/IT checklists and workflows. Committee members asked about facility security, contractor arrangements and the extent to which the department uses third‑party security contractors and metal detectors for large events.
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