Water operator recommends $3,602 modem upgrade after Rafa Systems takeover; board approves

Feb 17, 2026

Water Operator Kevin Thurston told the board Rafa Systems was taken over by Hightide and proposed a $3,602 modem upgrade to reduce overtime alerts; board approved the upgrade by motion.

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Water Operator Kevin Thurston told the board that Rafa Systems has been taken over by Hightide, which replaced prior Rafa staff and is implementing a new computer system. Hightide proposed upgrading the village's modem for $3,602.00 to reduce overtime alerts and long-term staffing costs.

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