Server failures prompt Oconto County to plan migration to Cisco Webex Cloud Calling

Jul 15, 2026

Two hard drives failed on the county's Cisco VOIP subscriber server, forcing a VM host rebuild; staff will consult vendor HBS and are weighing migration to Cisco Webex Cloud Calling, which may require up to 180 days for hardware lead time.

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Technology staff reported that two hard drives failed on the county's Cisco VOIP subscriber server, which used a RAID 5 configuration and required rebuilding the virtual machine host. Melissa Schwaller said staff will meet with vendor HBS to evaluate next steps and to avoid unnecessary investment in the legacy environment given a planned migration to Cisco Webex Cloud Calling later this year.

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