Resident grievance flags repeated elevator failures at Church Street Housing

Dec 4, 2024

The ADA Commission heard a grievance that the Church Street Housing elevator worked for three days before failing again; stairlifts in use were permitted only through Oct. 31 and repairs may have proceeded without proper permits. Staff recommended a support letter and follow-up with the facility operator.

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The Town of Ware ADA Commission on Dec. 4 discussed a new grievance about repeated elevator failures at Church Street Housing. Building Commissioner Anna Marques told the commission the elevator worked for three days and then broke again; stairlifts are being used but were only permitted through Oct. 31 and are intended for single‑family homes.

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