Council debates extreme‑weather limits for disconnections as staff updates 1995 customer‑service policy
Staff proposed updating a 1995 customer‑service policy to add an extreme‑weather disconnection rule (restricting disconnections when forecasts exceed thresholds for 12+ hours); council members suggested thresholds closer to 90–92°F and asked staff to analyze historical data.
The full story
Staff told council they plan to update a customer‑service policy last approved in 1995 and add an extreme‑weather disconnection provision that would restrict disconnections when temperatures are forecast to be above or below set thresholds for 12 hours or more. "We're talking about an extreme weather disconnection policy that restricts disconnections when temperatures are forecasted to be above or below that 32 degrees or 100 degrees for a period of greater than 12 hours," a presenter said.
Sign up to keep reading.
Your free newsletter brings you what your city council, county, and school board discussed and decided.