Board member flags high National Grid 'demand' charges hitting library bills
A board member raised concerns that high utility "demand" charges significantly increase the library's monthly bill despite steady usage and said the town may seek help from a state consumer advocate or attorney general to understand and contest demand-billing practices.
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A board member warned that National Grid demand charges are sharply increasing municipal utility bills and described a situation at the town library where demand charges add a second, large component to an otherwise ordinary monthly kilowatt-hour bill. The speaker said efforts to get a clear explanation from the utility had produced circular or unsatisfactory answers and that the town may take the question to state-level consumer advocates.
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