County seeks new public‑safety software vendor after current provider cannot meet CJIS requirements; IT RFP approved
Summary
County staff told the board the current integrated public-safety vendor (acquired by Thrive) cannot obtain CJIS certification required to handle criminal-justice data; the county accepted vendor termination and authorized an RFP to find a replacement for 911/dispatch and other public-safety integrations. The board also approved an interim timeclock/ESS solution to reduce payroll errors.
Administration and IT staff told commissioners that the county's current integrated software provider for public-safety and records (formerly Safety Net, now part of Thrive) was not able to secure the CJIS handling certifications required for unescorted access to criminal‑justice data. The vendor informed the county it would not be able to meet those requirements; the county accepted the termination notice and formed a small work group (administrator, IT and emergency-management staff) to plan an RFP and protect 911/dispatch integrations.
"Thrive was just not able to do so," the county administrator said, explaining that despite efforts Thrive could not satisfy the necessary CJIS controls for handling arrest records, LEIN access and similar data. Commissioners unanimously authorized issuing an RFP for a replacement provider and designated the county administrator to act as purchasing director and project manager for the procurement.
IT staff also recommended and the board approved purchasing a Harris TimeClock Plus solution and an employee self-service (ESS) portal to automate timekeeping and reduce manual payroll-entry errors while the county evaluates a longer-term ERP/cloud migration. The initial purchase (training and startup) was authorized with a not-to-exceed amount of $20,000 and the understanding that the new timekeeping system integrates with the county's existing financial software; staff said the time clock purchase is an interim step pending a more comprehensive ERP evaluation.
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