Cole County plans web-accessibility upgrades, approves CivicPlus/AudioEye service

Mar 3, 2026

County staff briefed commissioners on the April WCAG 2.1 Level AA compliance deadline and the scope of required changes; the board approved a CivicPlus statement of work to deploy AudioEye monitoring and remediation with existing CivicPlus credits covering first-year costs.

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Melissa, a county staff member leading the web-accessibility effort, told commissioners the county faces an April 24 deadline to meet WCAG 2.1 Level AA standards for websites and apps and outlined core requirements including descriptive alternate text for images, captions or transcripts for videos, keyboard-accessible forms and proper color contrast.

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