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Commission forms to migrate off aging software; sample redesign wins praise from brokers
Summary
Committee previewed a new Adobe‑based forms platform and a redesigned contract layout; members favored improved readability but flagged vendor retyping and PDF conversion concerns.
The contracts working group reported that the vendor platform used to generate standard forms is being retired; staff presented an Adobe‑based sample rendering and a readability‑focused template. Attendees praised larger fonts, clearer headings and two‑column broker/contact pages as easier to read for consumers and agents.
"It looks great — the readability and the larger font is easier to read," said Mary Miner (broker member) after reviewing side‑by‑side prints. Members asked about potential issues when third‑party form vendors retype forms rather than convert fillable PDFs; staff noted that change to the backend will not eliminate third‑party retyping but should improve the base output.
Committee guidance: proceed with conversion, solicit proofreading feedback for typographic consistency (bold headings; consistent paragraph numbering), and track whether vendor conversions reintroduce errors. The committee also agreed to pilot user feedback on layout during the comment period before mandatory adoption.
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