Library director highlights staff role and range of services, from reader advice to technical help
Deborah Gibson emphasized the library staff’s role in delivering programs and services—reader advisory, device help, interlibrary ordering and personal assistance—saying staff are essential to the system’s service model.
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When asked for an overview of programs and services, Deborah Gibson emphasized that staff are central to delivery. "I think when I think of programs and services, I really think of the staff as the the key point that we couldn't do any programs or offer any services without the staff that we have," she said.
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