Library director: digital checkouts and e-audio usage rose during pandemic
Deborah Gibson says virtual users now approach in-branch visitors and highlights that downloadable materials 'dissolve from your device' (no fines), part of a strategy to balance print and digital services.
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Deborah Gibson said digital services — including e-books and downloadable e-audio — grew notably during the pandemic and now approach in-branch use. "We have almost as many virtual users with cards as we do come through the door," she said.
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