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Waste Connections apologizes for May bulk-pickup delays; pledges improved notifications
Summary
At the June 12 council meeting Waste Connections apologized for May bulk-pickup delays and said it will improve notifications to town staff. The council had earlier announced bulk pickup dates June 18–21.
Waste Connections briefed the Lakeside Town Council on May bulk-pickup delays and apologized for the service disruption.
The transcript records: "Waste Connections apologized for the delay in bulk pickup and will do better notifying staff of potential delays in the future." The company representative presented a communication plan intended to improve advance notice to town staff and residents.
Council members previously heard staff announce that bulk pickup will begin Wednesday, June 18 and end Saturday, June 21. The council did not record a formal vote or penalty against Waste Connections in the minutes; the item was informational and focused on vendor communications going forward.
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