How to upload documents and submit a Change of Use application

The tutorial demonstrates the document upload workflow and contact settings for the Change of Use application. The presenter instructs applicants to check a required box certifying uploaded documents are prepared by an eligible party, shows how an uploaded file appears as "new," and explains that the document type should be set to requested documents. "If I'm going to upload a file, as you saw, I select upload and then I pick my file," the presenter says.

The presenter also clarifies contractor and lien-agent fields when no work is being done, explains the application defaults contacts to the person applying, and walks through the final submission step: "or go ahead and press Submit Application and then you'll see where the system will take it from a draft application here to a submitted application for staff's review." The video confirms that once submitted the application is complete and will be reviewed by Henrico County staff.