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Council presses contractor over recurring solid-waste problems; sanitation RFP due in fall
Summary
Council and staff reported recurring service issues with the contracted vendor (GFL) and said they will include stronger performance language and potential penalties in an RFP for sanitation services scheduled for fall 2026. Staff said the solid-waste line increased by $175,000 in the proposed budget to reflect contract changes and CPI adjustments.
Staff reviewed the solid-waste fund ($2.0M) and told council they had escalated recent service-quality issues with the vendor GFL. Council members described repeated failures on work orders and missed can replacements and said staff planned a stern meeting with the contractor and stronger contract terms in the upcoming sanitation RFP.
Staff discussed including enforceable remedies in the RFP—such as prorated payments or per-occurrence penalties—and said the budget was increased to reflect current contract rates and CPI adjustments. "We're hoping to address it uh with this new RFP... the only way I really know how to say it kind of penalizes them is the right word... within this amount of time if something's not responded to then... we're going to penalize you $50 per occurrence," staff said while describing proposed contract language. Council asked staff to return with draft RFP language before publication and to report responses to performance issues.
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