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Council raises Hillrest Cemetery maintenance concerns as staffing model changes
Summary
Councilmember raised constituent complaints that Hillrest Cemetery had become poorly maintained; staff said contractor schedules and a move to full-time grounds employees have reduced complaints but that Hillrest has unique constraints (walls, access) that complicate mowing and equipment use.
During discussion of the parks and grounds staffing model, Councilman Mont said he had received complaints that "Hillrest Cemetery... being a mess" and asked whether the city was still using temporary crews or in-house staff for maintenance.
Staff replied that Hillrest is particularly challenging because walls and narrow access limit equipment choices, and that the city now uses a contractor on a set schedule for some parts of the site while in-house crews continue to service other cemeteries. Staff said the change to add two full-time grounds employees aimed to improve consistency and reduce liability concerns tied to temporary hires and equipment operation.
Council asked staff to track complaints and to follow up on the schedule for contractor visits; staff said they have seen fewer complaints about damage since the contractor adopted a regular schedule and that public feedback will be monitored as staffing changes take effect.
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