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Residents urge clearer communications, resource distribution after storm
Summary
A resident survey and multiple public comments called for a single, visible communications hub, more resource distribution (tarps, charging stations), and faster outreach to vulnerable residents; officials said they are using Code Red, social media, and in-person support to reach affected households.
During public comment, resident Ann Marie Parchic summarized an informal Facebook survey of 258 respondents and urged the council to designate a single communications lead and central hub for disaster messaging. "Of those 258 responses, there were 66 yeses... and I had 192 responses saying that people disagreed," she said, framing wide resident dissatisfaction with the timeliness of information.
Council and emergency staff described steps taken to reach residents: 12 Code Red calls and texts, 19 social-media posts, a Verizon charging/internet presence in town on designated days, tarp distribution (more than 200 tarps passed out), and a police-department social worker available to help residents access resources. Officials said they will hold after-action reviews to identify improvements to communication and resource allocation.
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