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Assessor reports computer problems, heavy exemption workload and 10,000‑photo inventory

Town of Windham Town Board · January 23, 2025

Summary

The Assessor told the board that recurring computer and printer problems have consumed staff time, the office is processing Senior STAR, low‑income, disability and firefighter exemptions and that the town's photo inventory is now about 10,000 images and will be updated within a year.

At the Jan. 23 meeting the Assessor reported persistent computer and printer issues that have required repeated fixes and time-consuming reprogramming; the minutes record the assessor saying the issue has been "fixed" multiple times but problems recurred. The office is handling Senior STAR, low‑income, disability and firefighters' exemptions and is preparing the 2025 tax roll. The assessor noted the photo inventory is "now at @ 10,000 photos" and plans to update the library to keep images under two years old.

The assessor also said an antivirus purchase would be made for a Dell 9440 laptop and that a proposed cost‑free solution to Code Enforcement data requests could save significant staff time if adopted (minutes report estimated time savings of roughly 50 hours for Clerk staff and about 200 hours for the assessor). The minutes do not name the assessor by person.

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