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County clerks press for automation: Clio and Tyler AI pitched as long‑term efficiency tools
Summary
County and district clerks asked the court to approve records‑management positions and to fund two automation products — Clio (Cofile) for search/preservation and Tyler AI bots to automate e‑file ingestion — saying the tools would reduce backlog and front‑counter wait times.
The county and district clerks asked the commissioners to fund recommended staff and two automation products to handle soaring records and e‑file volumes. County Clerk Stacy Kemp said customer lines are out the doors and asked the court to approve use of the records preservation fee for Cofile's Clio product, which she described as a longtime digital preservation and keyword search tool for court documents.
District Clerk Mike Gould said some automation already in use elsewhere (Dallas County) used "AI bots" to move e‑filed documents into the case-management system 24/7, reducing morning processing queues. "They're called AI bots," Gould said, describing a Tyler product that would automate e‑file intake into the case manager and leave staff to work error queues and higher‑value tasks.
Both clerks asked for QC and front‑counter positions to handle new filings and argued a mix of funded staff and targeted automation would shorten wait times, reduce backlog and free up staff for higher‑value duties. Budget staff marked some automation requests as neutral or supported contingent on fund availability; clerks proposed using dedicated records funds (10/26) to cover some ongoing costs.
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