Council defers 311 vendor decision after comparing CivicPlus, GWorks and GoGov options
Council discussed multiple resident-request/311 vendors and compared setup and annual costs. A motion to approve CivicPlus was made and then withdrawn so staff can obtain demos, negotiate terms and seek price guarantees before a final decision.
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Councilors compared vendor proposals for a resident‑request/311 system, weighing features, setup fees and annual subscription costs and did not take final action.
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