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Residents tell Milton council system outages delayed work and raised credibility concerns
Summary
Public commenters told the council that prolonged computer outages and a timing discrepancy over who authorized auditor work undermined the city's credibility; one taxpayer said reconciliations had not been completed since November 2024 and urged deeper review in the work session.
Several residents who addressed the council during the public‑comment period said technical problems and communication gaps had worsened the audit timeline.
Jerry Cooley, identifying himself as "a taxpayer in the city of Milton," asked whether any reconciliations had been completed since November 2024 and said conflicting statements about whether the city manager authorized extra work need to be reconciled; he said the episode "damages the credibility of the city of Milton." Pam Mitchell asked whether Paycom and integrations were now generating the reports needed to complete reconciliations and whether a prior computer hack or ransomware incident was resolved. Curtis Krebs said Milton's computers were down "for over two months," delaying billing and other tasks, and argued auditors deserved compensation for the catch‑up work.
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