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IT director touts cybersecurity, 311 app and asks for two network specialists
Summary
Laredo's IT director described recent deployments including a utilities mobile payments app, Office 365 migration and an upcoming Granicus OneView 311/mobile portal. He asked council to approve two additional network specialists and urged centralizing technology purchases and inventory oversight to reduce security and performance risk.
Joe, the IT director, briefed council on this year's technology work and requested two additional network specialists to keep up with projects and support centralization of purchasing and inventory controls. He highlighted completed items including phase 1 of Office 365 migration, a utilities mobile app, and a new 3-1-1 switch (Granicus OneView) that will include a mobile app and online portal for non-emergency service requests.
Council and management discussed inventory thresholds, tagging and the auditor's observation about items under $5,000. Joe said IT tags devices and is working with internal audit to improve asset management. Council members asked for a plan to centralize purchases so departments route technology requests through IT, and management agreed to deliver a more detailed implementation plan in coming weeks.
The council approved the IT presentation to move forward as described; staff will return with budget-level adjustments as needed.
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