Council asks staff to study average-use billing for meters reporting zero
Councilman Robert Valentine said the Town is losing revenue from meters that read zero and proposed billing customers based on average past usage until meters are repaired; staff will review historical consumption and return with recommended average amounts.
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Councilman Robert Valentine told the Board that some customers’ meters are not functioning and are being billed only the flat rate because usage reads zero. He suggested the Town review historical meter readings from when the meters worked and adopt a resolution allowing billing based on average usage until meters are repaired or replaced.
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