Lake County testing finds missing data, permissions errors and conversion gaps in CWS CARES

Aug 25, 2026

Lake County reported testing problems after staff began using CWS CARES on Oct. 17: misaligned permissions, closed cases showing open, incomplete ICWA conversion, and missing names and placement details — all cited as risks to case management and child safety.

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Rachel Delman Parsons told the board that Lake County began testing CWS CARES on Oct. 17 and identified multiple unresolved defects that have not been corrected.

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