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Manager reports Muni-Link upgrade underway; SMS test completed April 23
Summary
Township Manager Jeanne Creese said site reviews for the Muni-Link utility billing upgrade have started with the largest customer (Neville Chemical), the Muni-Link customer notification database is being built, and the required SMS test was completed on April 23, 2025.
Township Manager Jeanne Creese reported that site-specific reviews for the 2025 utility billing software upgrade have begun, noting Neville Chemical as the largest site under review. The Muni-Link customer notification database build is ongoing, and the required SMS test was completed on April 23, 2025.
Manager Creese also said industrial meter and MXU work related to the upgrade is ongoing; no timetable for full deployment was given at the caucus and staff continue coordination with vendors and key customers.
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