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City approves three-year I Work contract for planning, permitting and code enforcement software
Summary
The commission approved a three-year service agreement with I Work for cloud-based planning, permitting and code enforcement software (one-time $10,000 implementation fee; $14,500 annual charge). Supporters cited workflow improvements; some commissioners pressed for more due diligence but the contract passed on roll-call.
Staff recommended entering a three-year agreement with I Work to replace a mixture of GIS mapping and paper/Excel-based permitting and code enforcement processes. The package includes a one-time $10,000 implementation fee and an annual service charge of $14,500; staff estimated the change would improve inspection workflows, automate invoicing, reduce paper usage and allow inspectors to access permits remotely.
Opponents asked that the city document use cases and compare multiple vendors before committing. Supporters said planning, zoning and code enforcement staff reviewed the vendor demonstrations and recommended the product based on field experience. The commission then voted by roll call; the public record in the meeting shows Commissioner Powell and Mayor O'Keefe voting yes, Commissioner Bush voting no, and others voting yes, and the motion passed.
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