Council debates need for AI phone-answering service; ARIA update was informational
Council discussed an AI phone-answering proposal (Pinnacle) and concluded the service is premature for current population levels; ARIA software was presented as informational with no action taken.
The full story
Council members briefly discussed a proposal for an AI phone-answering service to handle off-hours calls and provide directions. One member described the product as an "AI phone answering" tool that could answer calls and route common questions, but several members said they did not see a present need and agreed to revisit the idea if the town grows.
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