Central Dispatch director says system 'solid' as call complexity rises
New Central Dispatch Director Logan Bissell told the Montcalm County Board the operation is fully staffed and 'solid' while call volume steadies and call complexity grows; he identified a radio replacement and an upcoming phone system upgrade as top priorities.
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Logan Bissell, the county's new Central Dispatch Director, introduced himself to the Montcalm County Board and said Central Dispatch is operating at full staffing and is "solid" even as the technical complexity of calls increases. He described the multiple systems dispatchers must monitor and said the next major projects are a radio replacement and an eventual phone-system upgrade.
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