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How to get rent or utility help from Black Hawk County’s General Assistance Program
Summary
County staff said the General Assistance Program provides short-term, gap-filling help for rent and utilities and urged residents to contact partner nonprofits or the county program to apply; staff emphasized they try not to send people away without offering assistance.
The General Assistance Program directs residents to partner organizations or county staff for application details for rent and utility assistance. An agency official said callers should contact a partner organization or the program itself for next steps: “For more information on how to apply for rent and utility assistance, contact 1 of our partner organizations or contact the general assistance program.”
Staff emphasized that the program aims to reduce barriers and not turn away people who need help. A staff member said, “We're not gonna send people out the door without trying our best to reduce or eliminate a barrier for them,” explaining the program works with partners to identify available funds and services to keep households housed.
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