Hometown Health reports strong customer-service metrics for October
Nov 19, 2024
Hometown Health reported fast response times in October — an average seconds-to-answer of 10 and a 0% abandonment rate — and that 88% of claims were paid within 30 days, the committee heard.
The full story
Hometown Health told the Douglas County School District Health Advisory Committee that its October customer-service performance met or exceeded contract guarantees.
Sign up to keep reading.
Your free newsletter brings you what your city council, county, and school board discussed and decided.
or
