Text-based social-work program reaches nearly 800 people, staff say
Council staff reported that the Bridge Social text-messaging program has nearly 800 enrolled users, about 1,300 two-way conversations and more than 200 social-work appointments handled via text, and plans a one-year review survey of participants.
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Council staff described the Bridge Social program as a core outreach and casework channel for the senior center, with nearly 800 enrolled users and more than 1,300 text conversations to date. John Zienowicz reported the program has sent about 15,000 outbound campaign messages and that Bridge Social will run a one-year review survey for the roughly 800 participants.
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