Ware tests Bridge Social AI database to answer texts, reduce front‑desk calls
Staff demonstrated Bridge Social, a contracted database/AI tool that can answer texted questions in roughly 10–15 seconds and includes scheduling features; council members were asked to pressure‑test the system and report inaccuracies.
The full story
Zienowicz demonstrated a new Bridge Social database that pulls information from newsletters, the center website and the resource guide and allows users to text questions and receive answers in about 10–15 seconds. The system is still in testing; Zienowicz asked council members and attendees to pressure-test it and report inaccuracies so staff can correct the data before wider rollout.
Sign up to keep reading.
Your free newsletter brings you what your city council, county, and school board discussed and decided.
Keep reading for free
Create a free account to finish this story and see the video, transcript and key details.
Continue with GoogleContinue with emailAlready have an account? Log in