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Committee approves contract with Tyler Technologies for county payment processing
Summary
County staff presented a contract with Tyler Technologies to add credit-card processing and e-certification services; automation funds will cover startup costs and the board approved moving forward despite an unbudgeted one-time expense and a recurring $180 annual fee for certification services.
County staff (speaker S6) presented a contract with Tyler Technologies to add credit-card payment processing and a new e‑certification option for documents. S6 said the automation fund will absorb the unexpected startup costs and noted there will be a recurring annual fee of $180 for certain certification services.
"We didn't budget for the to come out of the budget this year because it was unexpected, but they are in a new relationship with our current vendor," S6 said while describing the project-management and terminal-processing fees. The board asked about cost magnitude; no large one‑time cost was reported at the meeting and members voted by voice to proceed.
The contract will allow residents to purchase certified copies and receive digitally signed, e‑certified versions online, which staff said could increase sales of certified documents. The board approved the item by voice vote at the end of the discussion.
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