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Security report shows slight decrease in incidents; committee discusses partnering with community for bias-harassment training
Summary
Operations reported a slight month-to-month decrease in incidents including intoxication, verbal altercations and trespass; committee discussed possible driver training with local faith community to address harassment of passengers (e.g., women wearing hijab).
Staff reviewed July security incidents and highlighted two interactions: one involving a person experiencing mental-health needs and another confrontation when a bus went out of service on July 30. Paul said the reports show a small decrease in incidents compared with recent months, but reiterated the importance of escalation training.
A committee member raised concerns from a regional task force about harassment directed at passengers wearing religious dress and asked whether staff could partner with local community organizations for driver training. Paul said the agency has not received many such reports but was open to community-led training: "I'd say absolutely. We don't have anything in place currently...I think something that could be extremely beneficial." The committee agreed to explore training with local stakeholders.
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