Security report shows slight decrease in incidents; committee discusses partnering with community for bias-harassment training
Operations reported a slight month-to-month decrease in incidents including intoxication, verbal altercations and trespass; committee discussed possible driver training with local faith community to address harassment of passengers (e.g., women wearing hijab).
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Staff reviewed July security incidents and highlighted two interactions: one involving a person experiencing mental-health needs and another confrontation when a bus went out of service on July 30. Paul said the reports show a small decrease in incidents compared with recent months, but reiterated the importance of escalation training.
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